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Privacy Policy

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Last Updated: 2/15/26

1. Information We Collect

AutoMow collects the following information in the course of providing services:

  • Contact details (name, phone number, email)
  • Service address
  • Scheduling notes
  • Installation photos or videos (if provided or taken during service)
  • Payment status (processed through third-party payment providers)
  • Support communications and service records

We collect this information for scheduling, installation, fulfillment, support, and recordkeeping purposes.

2. How We Use Information

AutoMow uses collected information to:

  • Provide installation and support services
  • Schedule appointments
  • Process payments
  • Communicate regarding service and performance
  • Maintain internal service records

We do not sell personal information.

3. Information Sharing

AutoMow shares necessary information only with:

  • Payment processors
  • Payment processors
  • Service providers assisting with operations
  • Equipment manufacturers (only when required for warranty or technical support, such as serial numbers or customer-provided logs)

We do not share customer information for advertising resale or unrelated marketing purposes.

4. Manufacturer App & Cloud Data

Robotic mower equipment may operate through manufacturer apps, firmware, or cloud services. AutoMow does not control manufacturer app or cloud data collection practices. Those practices are governed by the applicable manufacturer’s privacy policy and terms.

Customers should review manufacturer privacy policies for details on device telemetry, location data, or app account information.

5. Data Security

AutoMow maintains reasonable administrative and technical safeguards to protect collected information. However, no method of transmission over the internet is completely secure.

6. Data Retention

Service records and customer information are retained as reasonably necessary for business, warranty, and recordkeeping purposes.

7. Your Choices

Customers may request updates or corrections to their contact information by contacting AutoMow directly.

8. Contact

For questions regarding this Privacy Policy or your information, please contact the appropriate AutoMow office based on your location:

AutoMow – Carolinas & Virginia (NC, SC, VA)

AutoMow – Georgia, Alabama, Florida & Mississippi (GA, AL, FL, MS)